FAQ Questions & Answers
How can I book my fast ferry connection in the Seychelles?
Find a ferry service (for example from Mahe to Praslin), then choose the desired date and departure time. Add your ferry route to the shopping cart. Enter your name and that of the fellow travelers. If you wish to book another route don’t pay yet, but book the second desired route (for example from Praslin to La Digue) and also give the names . Now you have both ferry connections in the shopping cart and can complete your booking with the payment process. You can pay with the usual credit cards.
Remember there are only one or two direct connections daily from Mahe to La Digue. You can always choose to take the ferry to Praslin first and then book a ferry from Praslin to La Digue - this gives you more options.
Can I cancel or change my bookings?
You can cancel your confirmed booking up to 48 hours before departure free of charge. You can also change the date or departure time (first change is free of charge.Groups of more than 6 persons must be requested. In case of technical problems with the data base of the service provider we reserve the right to change the availability or the prices. If the desired route can not be booked, we will refund already paid services in the fastest way possible.
Why should I book CatCocos or CatRose here? What is my advantage?
There is a 20% price advantage compared with the rates at the ticket office in Victoria! No standing in line at the port to buy your ticket there. You will receive your booking confirmation and voucher immediately after booking.
Sometimes the ferries are fully booked and without a reservation you will have to wait for the next available connection.
Are children traveling on the ferry cheaper and is there a child reduction?
Yes, children get a discount of 2-12 years. Children under 2 years travel free of charge.
My flight arrives around 06:00 in the morning. Will I get the first ferry to Praslin or La Digue or is this not possible?
It is better to enjoy the arrival at the Seychelles and spent your time comfortably. Until you have your suitcases and passport controls, it is most likely too late to get the first ferry to Praslin . You would have to be 15 minutes before departure on board of the ferry. Our recommendation: take the next ferry at 10:00 am and enjoy a coffee or a tropical breakfast on Mahe before.
How much luggage can I take on the ferry?
The following weight amounts per person: In economy class, up to 66 lbs are included Up to 88 lbs is allowed in Business Class In addition, in both classes the carrying of a hand bag with the dimensions 55x30x20 cm is permitted
Can I book two or more routes at a time with a single booking? Yes, please book a route (For example from Mahe to Praslin) with a click on "Book now", enter your name and that of the fellow travelers. Don’t pay yet, but book the second desired route (for example from Praslin to Mahe) and also give the names . Now you have both ferry connections in the shopping cart and can complete your booking with the payment process.
What are the payment options?
You can pay with MasterCard and VISA. If you prefer to pay with Paypal of by bank transer please contact us before doing the booking.
How much time do I have to plan to reach the Mahe or La Digue ferries on time?
Basically 60 minutes are a good time window. Please also note possible transfer times to the respective port (about 30 minutes).
I have not received my tickets yet? We have sent e-tickets to you by e-mail immediately after the payment process. Please check your junk mail or spam folder in your mailbox. If you can not find your ticket there, we will be happy to send them again. If you have further questions, please contact us via our contact form